About the 2021 Hybrid Festival

This most recent edition of the Calgary European Film Festival took place from November 6-14, 2021. The event was a hybrid festival, with both in-person film screenings and an online component. With a few exceptions, most films played in-cinema and were available to stream online for the duration of the festival.


In-Cinema

COVID-19 Info: CEFF is following Globe Cinema’s restrictions’ exemption program, which requires proof of vaccination or negative test result (72-hours), mandatory masks in the lobby, and reduced capacity.

 

Online

Window to Stream: Nov 6 at noon until Nov 14 at 11:55pm, 2021 for online films, with some exceptions. Consult the film page for more information about each film’s availability. With the exception of the Spanish film WHILE AT WAR and the Greek film MAN OF GOD all films playing CEFF 2021 are available for online streaming.
Where to watch: Films are geo-restricted to either Alberta or Canada. This is indicated on the film page.

 

Tickets & Passes

Tickets: $10 per ticket (in-cinema or online). View the film or schedule page to select the film you want to purchase tickets for.
Passes: Choose from three types of passes

  • Online Only Pass ($130): Get access to all films online! Stream films from the comfort of home. Your pass grants you access to the full lineup of films that you can watch on demand between 6-14 November. You do not need to redeem tickets. Login to the CEFF online portal and view the full library, similar to Netflix. Note: some films may have a limited streaming window, and a few films playing this year’s festival are not available online.  BUY NOW. If you have purchased the Online Only Pass, check out this FAQ document for redemption instructions. Please be aware that only 19 of the 26 movies are available outside of Alberta. For more details, check each movie page.
  • In Cinema Only Pass ($130): Get access to all films playing at Globe Cinema! Your pass grants you access to the full lineup of films so that you can watch them all in-person between November 6-14. Consult the schedule page to see when each film plays. BUY NOW. You do not need to redeem tickets in advance, instructions will be sent to you in your confirmation email.
  • In Cinema & Online Pass ($140): Attend films at Globe Cinema or stream films from home! With the hybrid pass, you will get 1 ticket for all in-cinema screenings, as well as access to all films online, via CEFF’s streaming platform Cinesend. BUY NOW. If you have purchased the In Cinema & Online Pass, you will be automatically be sent a subscriber streaming link and in-cinema tickets. See your confirmation email for more details.

Online Streaming FAQs

How do I get tickets for CEFF 2021?

Tickets are on sale now. Visit the Films page and click the “Tickets” button for the film you want to see. Tickets for each film cost $10 (in-cinema or online).

When can I watch films?

With some possible exceptions, all films are available to watch on-demand between Saturday, Nov 6 at noon and Sunday, Nov 14 at 11:55pm. Once you click on your streaming link, you will have 48-hours to finish watching the movie.

How long do I have to watch a film? Can I watch it more than once?

Yes. Once you begin watching, you have 48 hours to view the film. During this 48-hour period, you can watch or restart the film as many times as needed.

How do I watch films?

Once you purchase a ticket, films can be streamed on your smartphone, laptop, tablet, or television. If you’ve purchased a ticket you will be emailed a screening link prior to the festival starting. On the confirmation email you receive click the link to watch. If you are accessing tickets on a mobile device and do not see the Watch URL click “View Purchase” and you will be directed to the Watch link.

Watch on your computer, mobile phone or tablet: You can stream through the following web browsers: Google Chrome, Firefox, Safari, Microsoft Edge, and Opera. For both PC and Apple computers, we recommend that you use the latest version of your browser. Note: Internet Explorer is not supported. 

Screen Sharing (Chromecast & Apple TV): You can stream films on Chromecast or Apple TV (all generations) by screen sharing your smartphone, tablet, or computer on the same Wi-Fi network. Instructions for screen sharing using your Apple TV using AirPlay can be found here. For information on screen sharing using your Chromecast, click here.

HDMI: If you have a laptop or computer with an HDMI port, you can connect it directly to your television, using it as a second monitor. Connection details will depend on your setup, and you may need to reference the television’s manual to ensure it’s supported.

Please note that unlike some other film festivals, CEFF does not support watching films on the Apple TV or Roku apps.

Can I watch a film in more than one location?

You can only view your film on one wifi network or internet connection. Once you start your stream in one location, you cannot continue viewing it in another location or on a different network. For example, if you start watching at home and try to restart at a friend’s house. Alternately, you can only use different devices in one location if they are using the same network. For example, if you start watching on a TV and switch to a tablet or laptop, they both need to be connected to the same wifi network.

Do I need to be in a specific province to watch a film?

Some films are geo-restricted to Alberta, and others are geo-restricted to Canada. This information is indicated on the film page. To purchase and watch a film, you must be in Alberta / Canada. Our ticketing system Showpass tracks your IP and will ask you for your postal code at checkout to determine if you are outside of the province. You will not be able to buy a ticket or watch a film if you are not in Alberta / Canada.

If you are located in Alberta and still receiving a “Film Not Available In Your Region” error message please contact boxoffice@calgaryeuropeanfilmfestival.ca

Do films have English subtitles?

Yes! All films are presented in their original language with English subtitles.

Refund & Exchange Policy

Please note that if you do not watch films during the set streaming times or navigate your way around the system with a VPN and cannot access content we will not be offering refunds. Tickets are non-transferable and CEFF will not be offering any ticket exchanges.  

Ticket Fees

An additional fee is added to all ticket purchases. This is set by CEFF’s ticketing and payment processing providers. The ticketing fees include a flat fee per item + % of all proceeds processed + GST. A single ticket comes out to $11.92 with fees.

If you have any questions relating to streaming or ticketing please contact: boxoffice@calgaryeuropeanfilmfestival.ca